Oh I think there’s so many things that shock me, and yet I’ve got to think, ‘But it’s not about you. It’s the way they want to do it.’… I find things happen as [each] whānau wants it… I have seen people; [they] have these laptops and taking pictures and they’re talking [to] whānau [as someone is dying]. ‘This is Pāpā,’ then they show it. ‘This is Pāpā, he, he hasn’t got a long time.’ And they’re in Australia, all over. But they’re keeping in touch. Who am I to criticise? … If I have time in Australia and this was happening, would I want to do the same? You know I try to put myself in their place and I try not to be critical and say, ‘Oh I wouldn’t want to do that.’ But maybe if my whānau wanted to do it. You know? ‘What’s wrong? Is it the wrong thing to do?’ That’s how I look at it, you know.
But… you talk about whānau, whanaungatanga… that is what it’s all about… I’ve seen even when they put them down [bury the body]’, even the service, even when they bring the mate [deceased] on. I’ve seen that all… on video… and they’re sending it back while it’s happening to the whānau who couldn’t make it. You know? Is that wrong that they should use those sorts of things in here? What do you say? Let them go? Is it bad? But they’re keeping in touch with their whānau - they couldn’t come… but they’re there. They know what’s happening. They can see everybody else and they’re having their tangi[s] [tears]…