Rihi: Oh yeah there’s ‘wai’ and ‘rua’. I mean it depends on your upbringing.
Ned: For non-Māori it’s deep for them to understand.
Rihi: Yeah, well the coming together of the two waters is the wairua which is about the life force and how we’re made. I mean that’s one teaching I’ve been taught. You know we are water, like cousin [name] said ‘we’re made from water’ so wairua can mean that, in that sense. [For] some people it’s, it’s about a spirituality for want of a better word.
Ned: Oh yeah, I say to them, ‘you know the kindred spirit?’ They go, ‘yeah’ – ‘Wairua’.
Rihi: [We] try and help our staff understand… from our perspective what it means in their terms.
Ned: Because they are- they have a spirit, you know.
Rihi: They have a spirit, they have a wairua.
Ned: We [say to the health professionals’] ‘We call it a "wairua", you’ve got a spirit. Some people have got a bad spirit, you know eh?’ And they go 'oh yeah.’
Rihi: And they do know.
Ned: So, they get that, so we have a bit of fun with it. We don’t make it too heavy… We actually laugh about it and have jokes about it, but they actually understand it by the end of the day.