[W]hen a loved one is dying, it starts right from the beginning and I’m talking about the process of grief, anxiety, unwellness and then healing. And I mean there’s a lot of things in-between but… for myself the big feature… is the grief… you go through that grief when you hear that sick person say, ‘I’ve got cancer and I’m dying’. That’s when you start grief/grieving, and it goes right through that whole period. How long it takes, 12 months, 2 years, that grief and that anxiety is there with the whānau, with that woman, that sick person and with the whānau, the whole time. But the amazing thing is how it’s dealt with. You know you can feel grief, you can feel anxiety, but you just have the ability to cope. Because you have a caring whānau around you and this is the other thing, whānau arohanui [deep affection], manaakitanga [kindness], tiakitanga [guardianship, protection], kotahitanga [togetherness, solidarity, collective action], wairuatanga [Māori spirituality], karakia [prayers, incantations, chants], all those things. Together, those ‘tanga[s]’ [suffix to help make verbs into nouns] helps to carry, not only the one person [but] the whole whānau through that whole process from grief right through…
And it doesn’t stop at the dying either (at the death) - it continues right through because, after that… it’s what you do, how you awhi [embrace, cherish] the whānau pani [chief mourners]. That’s a really important part of how you awhi the whānau pani at the end you know, it doesn’t finish at the burial, it carries on. Then what do you do with the whānau pani? [Do] you just leave them up high and dry - you can go home, it’s all over? Not like that- the whānau, the extended whānau takes that whānau pani home. That extended whānau take that whānau back to where they were. So, everything goes back to normal. So… that whole awhi process just goes right through. I think it’s beautiful…