For health and palliative care professionals, we recommend:
- Taking care when explaining what the older person’s diagnosis means, how the health care team want to manage the illness, and how this will change as the illness progresses. It is also important to fully explain any concerns around the illness progression and anticipated death (e.g. what possibly could happen and what whānau need to be aware of moving forwards).
- Providing space, and taking part in karakia (prayers, incantations, and chants), and waiata (singing) during meetings with whānau can be viewed as being very supportive, but only if the whānau wants this. Encourage the kaumātua and whānau to ask any questions they want to in this meeting; this can include questions about the diagnosis, prognosis, or the type and level of cultural care they wish to include in their end of life care planning. For example, a kaumātua make like to have a primary care giver continue to do their personal cares while they are in a hospital, hospice or residential care home, or they may wish to have someone with them at all times as they approach the time their wairua transitions at time of death.
- Checking in regularly with kaumātua and their whānau and encouraging them to revisit their care preferences and make new decisions, particularly when changes occur.
- That you identify and speak to the right people within the whānau as this is important. However, be mindful that sometimes a family spokesperson might change during the course of an illness and as new people may arrive or others leave. Keep checking in about these types of changes with the kaumātua (if they are able to respond) or a known family member (“Is [name/s still the right person for us to talk to about XYZ?”).
- Encouraging kaumātua and whānau to consider who they want new health information to be shared with. Should it be the person the kaumātua has the closest relationship with or perhaps the person or people who are likely to provide the older person with the most support at the end of their life? These things can take time to decide. Allow time and space for the kaumātua and family to discuss these issues and arrive at a decision.
- Enlisting the help of a dedicated Advanced Care Plan health professional who is experienced in working with Māori whānau end of life planning preferences.